Effective Date: September 14, 2026
At curologyshops, we want every order to arrive safely and within a reasonable timeframe. This Shipping Policy explains where we currently ship, how orders are processed, and what customers can expect after placing an order.
Shipping Area
We currently ship orders to addresses within the United States.
At this time, we do not offer standard shipping services to international destinations. If a shipping destination is outside our current service area, the order may not be accepted for shipment.
Order Processing
Orders are generally processed within 1–2 business days after the order has been successfully placed and payment has been confirmed.
Business days are Monday through Friday and do not include weekends or applicable holidays.
Processing includes order verification, product preparation, packaging, and handoff to the selected shipping carrier.
Delivery Time
For orders shipped within the United States, the estimated delivery time is generally 3–5 business days after processing.
Delivery estimates are not guaranteed dates. Actual delivery may vary because of carrier operations, weather, holidays, address issues, or other circumstances outside our reasonable control.
Shipping Cost
Standard shipping is free for eligible orders shipped within the United States.
Any shipping charge that applies to a specific order, if applicable, will be displayed during checkout before the customer completes the purchase.
Shipping Carrier
Orders may be shipped using an appropriate carrier selected according to destination, availability, service requirements, and operational considerations.
Carrier selection may therefore vary from one order to another.
Tracking Information
When tracking information is available, it may be provided to the customer after the order has been handed to the carrier.
Customers should use the tracking information to monitor the progress of their shipment.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order cannot be delivered because the address provided by the customer is incorrect or incomplete, additional delivery arrangements or charges may apply where permitted.
Delayed or Missing Packages
If a shipment appears to be delayed or has not arrived within a reasonable period after the estimated delivery window, please contact us at:
Email: info@curologyshops.my
Phone: +1 207-332-7563
We will review the available order and shipping information and assist with the next appropriate step.
Contact
curologyshops
73 Summer Pl, Portland, ME 04103
United States
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM ET
This Shipping Policy is intended to provide clear and practical information about our current shipping practices. If our shipping arrangements change, this page may be updated accordingly.